Last updated: August 22, 2026
Moss & Manor LLC ("we," "our," or "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights.
What we collect:
We collect information you give us directly when you place an order or contact us. This includes your name, phone number, email address, delivery address, and order details. We do not collect payment card information on this website. Payments are processed through Stripe, Venmo, CashApp, or cash on delivery.
How we use it:
We use your information to fulfill your order, confirm delivery, send batch updates and order-related SMS messages, follow up after delivery, and respond to your questions. We do not sell your information to third parties. We do not share your information with anyone outside of what is required to fulfill your order (for example, the delivery driver's route).
SMS communications:
If you provide your phone number on our order form, you consent to receive transactional SMS messages from Moss & Manor LLC regarding your order. See our SMS Terms page for full details.
Cookies:
This website uses standard analytics to measure traffic. We do not use tracking pixels or third-party advertising cookies.
Your rights:
You can request a copy of the information we have about you, ask us to correct it, or ask us to delete it. Email hello@mossandmanorfl.com with the subject "Privacy Request" and we will respond within 30 days.
Contact:
Moss & Manor LLC
South Lake County, Florida
hello@mossandmanorfl.com